SERVICE ENTRANCE
Damaged service mast, pulled meter socket, weatherhead failure, or service drop pulled away from the house. Utility-coordinated repair.
Keil Electric repairs damaged service masts, meter sockets, and service entrance equipment across San Diego County and the Austin metro. Common scenarios: service mast pulled by a fallen tree, weatherhead damaged in storm, meter socket aged out, mast bent during construction. We coordinate with the utility for the disconnect and reconnect.
Same scope on either side. Pick the shop that covers your area and we will route you to the right crew.
Falling trees, storms, ice, vehicle impact, or contractor damage. The service mast holds the weatherhead and the service drop attachment. When it bends, breaks, or pulls loose, the service drop is no longer safely supported. We coordinate with the utility to disconnect, replace the mast, and reconnect.
Older meter sockets corrode, lose grip on the meter blades, or develop hot spots from loose lugs. Replacement requires utility disconnect, socket swap (often combined with a service upgrade), and inspection before utility reconnect.
The weatherhead is the bell-shaped fitting at the top of the mast where the service drop conductors enter. Sun-degraded gaskets and squirrel chewing on conductors are the most common failures. We replace the weatherhead and any damaged service entrance conductor during the repair.
Service entrance repair is utility-coordinated work. We schedule the disconnect with Austin Energy, PEC, SDG&E, or the local utility, complete the repair during the cut window, and pass inspection before the utility reconnects.
Our crew inspects the damage and confirms the repair scope. Photos go in the file.
Call the utility, schedule the disconnect window, coordinate with the inspector.
Replace damaged components during the disconnect window: mast, weatherhead, meter socket, conductor.
Inspector walks the repair, signs off, utility reconnects. Service back online.
Not every job requires a permit. When the local AHJ requires one, we pull it, schedule the inspection, and stay with the job until it passes. No paperwork on you.
Written warranty: 5-year on outlets, fixtures, and EV chargers; 10-year on wire and breakers; lifetime on panelboxes and surge protection. Parts and labor. Transfers with the home.
Service entrance work requires utility-side disconnect. We do not work on energized service entrance components. The utility schedules the cut and reconnect window.
Real work from our San Diego and Austin shops. Same standards, same warranty, every job.
For service mast and meter socket repair, here's the honest comparison. We'd tell you the same thing if we weren't trying to win the job.
Most service mast and meter socket repair calls fall into one of three patterns: a single component failed and the symptom is obvious, a slowly degrading connection finally tripped or stopped working, or a previous repair (yours, a handyman, or a prior contractor) was never quite correct and the underlying issue surfaced again. If the symptom involves smoke, sparks, burning smell, or a panel that is hot to the touch, do not wait. Call the local shop. Active hazards get same-day dispatch when capacity allows. Routine repairs go on the next-available slot, usually inside the same week.
The first 20 to 30 minutes is observation and diagnosis: walk the symptom with you, check the panel for related issues, trace the affected circuit, identify the actual root cause rather than the easy answer. Most service mast and meter socket repair issues sit somewhere other than where the symptom shows up (lights flicker because of a loose connection at the panel, an outlet stops working because of a backstab failure on the next outlet downstream). The diagnostic is the actual job, the price reflects that. We write the scope after the diagnosis, not before.
Service mast and meter socket repair is emergency-style work. The customer typically has no power, the damage is visible, and the schedule is gated by utility availability. We move quickly on these calls because the customer is without power and the repair coordinates multiple parties.
Once we are on site we can usually scope the repair the same day. The utility disconnect window is the longer schedule item, typically 1-3 days depending on utility availability.
No. Service entrance work requires the utility to disconnect at the meter or at the transformer for safety. The disconnect window is typically 4-6 hours.
Cost depends on the damage scope (mast only, mast + weatherhead, mast + meter socket, full service entrance). We quote after the damage assessment.
Yes. We schedule any inspection during the disconnect window so the utility can reconnect on the same day where possible.
Most homeowner policies cover service mast damage from covered perils (storm, tree, vehicle impact). We provide documentation for the claim including photos, scope, and written invoice.
Call us and we coordinate with the utility for the disconnect window. A licensed electrician makes the repair before reconnect.
